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Shipping

Shipping

Domestic Shipping

All orders destined within the US are shipped using USPS Priority. Shipping in the US is a flat rate of $7.95. This includes Alaska, Hawaii and Puerto Rico.

Canadian Shipping

All orders within Canada are shipped using Canada Post Expedited service. Shipping is Canada is a flat rate of $13.95.

International Shipping

There are two options that will show up for all International Shipping. One method will be First Class Shipping which will be the less expensive option. Please understand that by choosing this option there is no tracking and no insurance. Once the package has left the US there is no way of finding out where a lost package may be. 

The second option will be for Priority shipping and what USH will always reccomend for International buyers. This method of shipping comes with tracking and a small amount of insurance just in case a package does become misplaced. 

Extra insurance can be purchased at any time if you are wanting to make sure your purchases are covered. Insurance with Priority will cover up to $50 but anything over that is the responsibility of the purchaser to acquire. If you wish extra insurance on your package please mention this in the notes section of your order or send an email direct to us at support@urbansamuraihobbies.com. 

Oversized Items

Occasionally some products are larger than the standard sixth figure. In this instance the flat rate fee will not apply and the item will have a special rate of shipping depending on the size and weight of this item. The item page will state the rate of shipping and orders will be adjusted accordingly. Items can be added to the same order as an oversize item but will not be shipped with the oversize item. The flat rate of shipping will be applied to all the regular items of that order.

Tracking

All parcels, US, Canadian, or International will have tracking provided at the time of shipment. All tracking will be sent to the email address you provided for us at the time you created your account. Tracking numbers can also be found by logging into your account and checking the order in question. The information within your order will have tracking as well as shipping dates. Tracking on First Class International is ONLY GOOD WITHIN THE USA. As soon as it leaves the country there is no longer any tracking information available. 

 

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